CarSmarti Privacy Policies
CarSmarti (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose personal information when you visit our website located at www.carsmarti.com (the “Site”) and use our anti-theft services (“Services”).
- Information We Collect
a. Personal Information: When you use our Services, we may collect personal information such as your name, email address, phone number, and payment information.
b. Transaction Information: We may collect information related to transactions you make on our Site, including the type of service purchased, the date and time of the transaction, and payment information.
c. Device Information: We may collect information about the device you use to access our Site, including the device type, operating system, and IP address. - How We Use Your Information
a. We may use the information we collect to provide and improve our Services, process transactions, and communicate with you about your account.
b. We may use your personal information to send you promotional and marketing communications about our Services, unless you opt out of receiving such communications.
c. We may use device information to analyze trends, administer the Site, track users’ movements around the Site, and gather demographic information about our user base as a whole. - Disclosure of Your Information
a. We may disclose your personal information to third-party service providers who assist us in providing and improving our Services.
b. We may disclose your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights. - Data Security
a. We take reasonable measures to protect the security of your personal information and to ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed.
b. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information. - Third-Party Links
a. Our Site may contain links to third-party websites or services that are not owned or controlled by CarSmarti. We are not responsible for the privacy practices or content of these third-party sites. - Children’s Privacy
a. Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information. - Changes to this Privacy Policy
a. We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. - Contact Us
a. If you have any questions about this Privacy Policy, please contact us at contact@carsmarti.com.
By using our Site and Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Site or Services.
California Consumer Privacy Act (CCPA) Disclosure
This California Consumer Privacy Act (CCPA) Disclosure for CarSmarti (“Disclosure”) supplements the information contained in CarSmarti’s Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this Disclosure to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this Disclosure.
- Categories of Personal Information Collected
In the preceding 12 months, we have collected the following categories of personal information:
– Identifiers, such as name, email address, phone number, and IP address.
– Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as payment information.
– Commercial information, including transaction information.
– Internet or other electronic network activity information, such as browsing history and interaction with our website. - Purposes for Collecting Personal Information
We collect personal information for the following purposes:
– Providing and improving our services.
– Processing transactions and communicating with you about your account.
– Sending promotional and marketing communications about our services.
Analyzing trends, administering the site, and gathering demographic information. - Disclosure of Personal Information
We may disclose your personal information to third-party service providers who assist us in providing and Improving our services. We may also disclose personal information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights. - Your Rights Under the CCPA
If you are a California resident, you have the following rights under the CCPA:
– The right to know about personal information collected, disclosed, or sold.
– The right to request deletion of personal information.
– The right to opt-out of the sale of personal information, if applicable.
– The right not to be discriminated against for exercising your rights under the CCPA. - Exercising Your Rights
If you are a California resident and wish to exercise your rights under the CCPA, you may contact us using the contact information provided in our Privacy Policy.
Verification Process
We may need to verify your identity before processing your request to access or delete personal information. - Contact Us
If you have any questions or concerns about our CCPA Disclosure or our privacy practices, you may contact us at contact@carsmarti.com.
By using our website, you acknowledge that you have read and understood this CCPA Disclosure. We reserve the right to update or change this Disclosure at any time.
California Online Privacy Protection Act (CalOPPA) Disclosure
This California Online Privacy Protection Act (CalOPPA) Disclosure for CarSmarti (“Disclosure”) is provided to inform you of our practices concerning the collection, use, and disclosure of personal information when you use our website located at www.carsmarti.com (the “Site”).
- Collection of Personal Information
We may collect personal information from you when you visit our Site, including but not limited to:
– Information you provide voluntarily, such as your name, email address, phone number, and payment information.
– Information collected automatically, such as your IP address, browser type, operating system, and browsing behavior. - Use of Personal Information
We may use the personal information we collect for the following purposes:
– To provide and improve our services.
– To process transactions and communicate with you about your account.
– To send promotional and marketing communications about our services.
– To analyze trends, administer the Site, and gather demographic information. - Disclosure of Personal Information
We may disclose your personal information to third-party service providers who assist us in providing and improving our services. We may also disclose personal information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights. - Do Not Track Signals
Our Site does not respond to “Do Not Track” signals. - Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by CarSmarti. We are not responsible for the privacy practices or content of these third-party sites. - Your Choices
You may choose not to provide certain personal information, but this may limit your ability to use certain features of the Site. - Children’s Privacy
Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information. - Contact Us
If you have any questions or concerns about our CalOPPA Disclosure or our privacy practices, you may contact us at contact@carsmarti.com.
By using our Site, you acknowledge that you have read and understood this CalOPPA Disclosure. We reserve the right to update or change this Disclosure at any time.
Anti-Fraud Measures Explanation
At CarSmarti, we take the security and protection of our customers’ information seriously. We understand the importance of ensuring that your online transactions are safe and secure. To safeguard your personal and financial information, we have implemented a range of anti-fraud measures, especially in processing the purchase of our products and services online using Stripe as our merchant service provider.
- Secure Payment Processing with Stripe: We utilize Stripe, a leading online payment processing platform, to handle transactions securely. Stripe is trusted by millions of businesses worldwide for its robust security features and compliance with industry standards.
- Encryption: All data transmitted between your browser and our website is encrypted using Secure Socket Layer (SSL) technology. This encryption ensures that your personal and financial information remains confidential and protected from unauthorized access.
- Tokenization: When you make a purchase on our website, your payment information is tokenized by Stripe. This means that sensitive card details are replaced with unique tokens, reducing the risk of data breaches and unauthorized access to your payment information.
- Fraud Detection: Stripe employs advanced fraud detection tools and algorithms to monitor transactions in real-time. Suspicious activities are flagged and investigated promptly to prevent fraudulent transactions and protect our customers from potential financial losses.
- Two-Factor Authentication (2FA): For added security, we may require two-factor authentication for certain transactions. 2FA adds an extra layer of protection by requiring users to verify their identity through a secondary authentication method, such as a one-time code sent to their mobile device.
- Customer Verification: In some cases, we may request additional verification from customers to ensure the legitimacy of transactions. This may include verifying the billing address, confirming the identity of the cardholder, or requesting additional documentation as proof of identity.
- Continuous Monitoring and Updates: We continuously monitor our systems and processes to identify and address potential security vulnerabilities. We regularly update our security measures to stay ahead of emerging threats and protect our customers’ information effectively.
- Educational Resources: We provide educational resources and tips to our customers on how to recognize and avoid common online fraud schemes. By raising awareness and promoting best practices, we empower our customers to stay vigilant and protect themselves from fraudsters.
At CarSmarti, we are committed to providing a safe and secure online shopping experience for our customers. By implementing robust anti-fraud measures and partnering with trusted service providers like Stripe, we strive to protect your privacy and ensure the integrity of every transaction.